DMKT302 CONSUMER BEHAVIOUR

Description

SESSION	FEB-MAR 2025
PROGRAM	MASTER OF BUSINESS ADMINISTRATION (MBA)
SEMESTER	III
COURSE CODE & NAME	DMKT302 CONSUMER BEHAVIOUR

 

 

Assignment Set – 1

 

Q1. Discuss the following personality theories:

(a) Freudian theory (b) Neo-Freudian theory.       5+5     

Ans 1.

Freudian Theory

It is one of the earliest and most influential theories in understanding human personality. Developed by Sigmund Freud, this theory is based on the belief that human behavior is largely influenced by unconscious motives and internal psychological conflicts. Freud proposed that personality is composed of three key components: the id, the ego, and the superego.

The id represents the primitive, instinctual part of the personality that seeks immediate gratification of desires and operates on the pleasure principle. The ego serves as the rational part, balancing the demands of the id and the constraints of reality. It works on the reality principle and helps individuals

 

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Q2. What ways do the lifestyles of consumers influence the purchasing decisions of consumers?

Ans 2.

Understanding consumer lifestyle

Consumer lifestyle refers to the way individuals live, spend their time, and allocate their money based on their activities, interests, and opinions (aio). It reflects patterns of behavior that emerge from personal values, culture, social roles, and economic status. Lifestyle directly influences consumers’ needs, preferences, and ultimately their buying decisions.

Role of

 

 

Q3. In What Situations Can a Motivational Conflict Arise? Explain with Suitable Example

Ans 3.

Introduction to Motivational Conflict

motivational conflict arises when an individual faces two or more conflicting motives or desires, making it difficult to choose a course of action. These conflicts are common in consumer behavior and can affect purchasing decisions when a person is torn between competing goals, values, or incentives. Understanding motivational conflicts helps marketers craft strategies that reduce consumer

 

 

Assignment Set – 2

 

 

 

Q4. Detail different stages of Consumer Decision Making Process.         10       

Ans 4.

Consumer Decision-Making

consumer decision-making is a step-by-step process through which individuals identify their needs, gather information, evaluate alternatives, and choose products or services that best meet their requirements. Understanding this process allows marketers to target consumers effectively at each stage.

Problem Recognition

it is the first stage, where the consumer recognizes a gap between their current state and a desired state. This could be

 

Q5. What is the tri-component model of attitude formation?       10       

Ans 5.

Attitude

attitude refers to an individual’s consistent evaluation, feelings, and tendencies toward a particular object, idea, person, or situation. It is a psychological tendency expressed by evaluating a particular entity with some degree of favor or disfavor. In consumer behavior, attitudes influence purchasing

 

Q6. Write Down the Factors Affecting Diffusion of Innovation. Also, Explain Diffusion Process of a Product.

Ans 6.

Factors Affecting Diffusion of Innovation

Diffusion of innovation refers to how a new product, idea, or technology spreads among consumers over time. Several key factors influence the rate and success of this process:

Relative advantage

It is the degree to which an