DMKT302 CONSUMER BEHAVIOUR

Description

SESSION	JUL-AUG 2024
PROGRAM	MASTER OF BUSINESS ADMINISTRATION (MBA)
SEMESTER	III
COURSE CODE & NAME	DMKT302 CONSUMER BEHAVIOUR

 

 

Assignment Set – 1

 

1. Contrast the major characteristics of the following personality theories:

(a) Freudian theory

(b) Neo-Freudian theory.     

Ans 1.

(a) Freudian theory

Freudian theory, rooted in the psychoanalytic framework proposed by Sigmund Freud, emphasizes the unconscious mind’s role in shaping human behavior and personality. Freud introduced the tripartite model of personality, comprising the id, ego, and superego. The id represents primal desires and operates on the pleasure principle, seeking immediate gratification. The ego, governed by the reality principle, mediates between the id’s demands and the external world. The

 

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2. How do consumer lifestyles influence consumer buying decisions?

Ans 2.

Influence of Consumer Lifestyles on Buying Decisions

Consumer lifestyles play a critical role in shaping buying decisions as they reflect an individual’s activities, interests, and opinions (AIO). These elements collectively determine preferences, priorities, and spending patterns, which in turn influence the types of products and services consumers purchase. A lifestyle is more than demographic attributes; it embodies how consumers live

 

 

3. In what situations can a motivational conflict arise? Explain with suitable example.

Ans 3.

Situations Where Motivational Conflict Arises

Motivational conflict arises when a consumer faces competing desires, goals, or needs, making it challenging to make a decision. These conflicts stem from the simultaneous attraction or repulsion of different options or outcomes. Understanding these conflicts is crucial for marketers, as they highlight the psychological struggles consumers face during decision-making. There are three primary types of motivational conflicts: approach-approach, approach-

 

 

Assignment Set – 2

 

4. The consumer faces different kinds of problems that stimulate problem recognition and stimulate purchase decisions. What are those?

Ans 4.

Types of Consumer Problems That Stimulate Problem Recognition and Purchase Decisions

Problem recognition is the first stage in the consumer decision-making process, where the individual identifies a gap between their current state and a desired state. This recognition arises from various kinds of problems or needs that motivate consumers to search for solutions and ultimately make purchase decisions. These problems can be broadly categorized into

 

 

5. What is the tri-component model of attitude formation?

Ans 5.

The Tri-Component Model of Attitude Formation

The tri-component model of attitude formation is a widely recognized framework in consumer behavior that explains how attitudes are formed and structured. It suggests that an attitude consists of three interrelated components: cognitive, affective, and conative. These components represent a consumer’s thoughts, feelings, and behavioral tendencies toward an object, person, or idea.

 

 

6. Write down the factors affecting diffusion of innovation. Also, explain diffusion process of a product.

Ans 6.

Factors Affecting Diffusion of Innovation

The diffusion of innovation refers to how a new product, idea, or technology spreads within a market or social system over time. Several factors influence the speed and extent of diffusion, which are crucial for marketers to consider when launching a new product. The key factors include:

1. Relative Advantage

Relative advantage is the degree