DBB3121 STORE OPERATIONS AND JOB KNOWLEDGE BBA 5

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SESSION FEBRUARY- MARCH,2025
PROGRAM BACHELOR OF BUSINESS ADMINISTRATION (BBA)
SEMESTER V
COURSE CODE & NAME DBB3121 STORE OPERATION AND JOB KNOWLEDGE
   
   

 

 

Assignment Set – 1

 

 

Q1. a. What are the main services provided by retailers?

  1. Discuss major Store operations 4+6

Ans 1.

  1. Main Services Provided by Retailers

Customer Convenience and Product Accessibility

Retailers play a pivotal role in providing consumers with convenient access to a wide range of products. They act as intermediaries between manufacturers and end-users by stocking goods in physical stores or online platforms. Retailers ensure that products are available in desired quantities, brands, sizes, and price ranges. This ease of availability eliminates the need for customers to buy directly from multiple producers.

Product Assortment and Quality Assurance

Retailers provide product assortments to cater to the diverse preferences of their target audience. They maintain

 

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Q2. a. Draft the checklist for store opening and closing

  1. Throw some light on success story of Mr. Kishore Biyani. Write down your major take aways from this success story. 2+8

Ans 2.

  1. Checklist for Store Opening and Closing

Store Opening Checklist

Store opening procedures are crucial for ensuring a smooth start to daily operations. The first task involves unlocking all entry points and disabling security systems or alarms. Lights, air conditioning, and all display units must be turned on. Staff attendance should be recorded and team briefing should be

 

Q3. a. What are the basic Nors of Visual Merchandising

  1. What do you mean by merchandising management? Explain its components 4+6

Ans 3.

  1. Basic Norms of Visual Merchandising

Understanding the Concept

Visual merchandising is a key component of retail operations, aimed at enhancing product visibility and influencing consumer purchasing decisions. It includes the design, layout, and display of products to create an engaging and comfortable shopping experience for customers.

Layout and Space Utilization

One of the most important

 

 

Assignment Set – 2

 

 

Q4. a. Discuss the responsibilities of Store Administrator

  1. What is scrap material? How does retailer manage the scrap 5+5

Ans 4.

  1. Responsibilities of Store Administrator

Managing Store Operations

The store administrator plays a critical role in the daily functioning of a retail outlet. One of the primary responsibilities is to oversee the day-to-day store operations, ensuring that the environment is well-maintained and customer-friendly. This includes managing store layout, coordinating staff schedules,

 

 

Q5. How can we evaluate financial performance of retail store? Discuss any 6 methods in detail.   2+8        

Ans 5.

Evaluating Financial Performance of a Retail Store

Financial Evaluation in Retail

Evaluating the financial performance of a retail store helps managers and owners determine how effectively the business is running and whether it is meeting its financial goals. It also supports decision-making related to pricing, inventory, staffing, and expansion. Retail financial evaluation is typically conducted through various performance metrics and financial ratios.

  1. Sales Revenue

 

Q6.a. Discuss different measures to ensure internal and external security of retail outlet.

  1. Explain various parameters of store audit in detail. 4+6

Ans 6.

  1. Measures to Ensure Internal and External Security of Retail Outlet

Importance of Retail Security

Retail outlets are vulnerable to various security threats including theft, fraud, vandalism, and unauthorized access. Ensuring security not only safeguards assets and merchandise but also protects staff and enhances