DBB3121 STORE OPERATIONS AND JOB KNOWLEDGE BBA 5

Description

SESSION	OCT 2024
PROGRAM	BACHELOR OF BUSINESS ADMINISTRATION (BBA)
SEMESTER	V
COURSE CODE & NAME	DBB3121 STORE OPERATIONS & JOB KNOWLEDGE

 

 

Assignment Set – 1

 

 

1. Discuss the decisions that retailers make.

Ans 1.

Decisions That Retailers Make

Retailers play a critical role in connecting manufacturers and consumers by creating efficient channels for goods and services. To ensure success, retailers must make several strategic, operational, and tactical decisions. These decisions span across various aspects, including store location, product assortment, pricing strategy, customer experience, and marketing efforts. Below is a detailed discussion of these key decisions.

Store Location and Format

The location of a

 

Its Half solved only

Buy Complete from our online store

 

https://smuassignment.in/online-store/

 

MUJ Fully solved assignment available for session July-Aug 2024.

 

Lowest price guarantee with quality.

Charges INR 198 only per assignment. For more information you can get via mail or Whats app also

Mail id is aapkieducation@gmail.com

 

Our website www.smuassignment.in

After mail, we will reply you instant or maximum

1 hour.

Otherwise you can also contact on our

whatsapp no 8791490301.

 

 

2. How many types of retail stores exist based on ownership? Explain.

Ans 2.

Types of Retail Stores Based on Ownership

Retail stores can be classified into various types based on ownership structure. Each type has unique characteristics, advantages, and challenges, catering to different business models and market needs. Below is a comprehensive explanation of the main types of retail stores based on ownership.

Independent

 

 

3. State and explain the various types of store layouts.

Ans 3.

Types of Store Layouts

The layout of a retail store plays a crucial role in influencing customer behavior, optimizing space utilization, and enhancing the overall shopping experience. Retailers carefully choose their store layout based on the type of products they sell, target audience, and store size. Different layouts cater to specific objectives, such as maximizing sales, reducing congestion, or encouraging

 

 

Assignment Set – 2

 

 

4. What type of training is provided to the employees in retail stores?

Ans 4.

Types of Training Provided to Employees in Retail Stores

Employee training is a crucial component of retail operations, ensuring that staff members are equipped with the skills and knowledge needed to provide excellent customer service, manage inventory, and handle daily tasks efficiently. Retailers offer various types of training tailored to the specific roles and responsibilities of their employees. Below is an in-depth explanation of the main

 

5. What do you understand by the customer? How many types of customers exist in retail?

Ans 5.

Understanding the Customer and Types of Customers in Retail

A customer is an individual or entity that purchases goods or services from a business to fulfill their needs or desires. In retail, the customer is the focal point of all activities, and their preferences, behavior, and satisfaction determine the success of the store. Retailers must understand their

 

 

6. Explain the process of store auditing.

Ans 6.

The Process of Store Auditing

Store auditing is a systematic process used by retailers to evaluate and ensure compliance with operational standards, policies, and goals. It involves assessing various aspects of the store, such as inventory management, customer service, safety protocols, and overall performance. Store audits help identify areas of improvement, enhance operational efficiency, and ensure