| SESSION | APRIL 2024 |
| PROGRAM | BACHELOR OF BUSINESS ADMINISTRATION (BBA) |
| SEMESTER | II |
| COURSE CODE & NAME | DBB1205 – RETAIL MANAGEMENT |
Assignment Set – 1
- What are the different factors influencing retail consumers? Explain briefly.
Ans 1.
In the field of retail management, understanding the factors that affect consumer behaviour is essential to develop efficient marketing strategies and increasing satisfaction of customers. Many factors influence the behavior of retail customers, such as:
Psychological Factors: They are a combination of perception, motivation, beliefs, learning and beliefs. Perception influences how consumers perceive the information they receive about brands and products and motivation is the primary driver behind their purchasing choices. The lessons learned from previous experiences
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- Define Merchandise Planning? Explain the stages of Merchandise planning in detail.
Ans 2.
Merchandise Planning:
Planning for merchandise is an essential element of managing retail. It includes the strategic selection, distribution, procurement and sale of products to satisfy the needs of the customers, while also achieving the retail’s financial objectives. It covers a variety of activities that include assortment planning, pricing, inventory management, and promotions, all of which are aimed to increase sales, profit, and satisfaction of customers.
Stages of
- Define:
Market Segmentation
Retail communication Mix
Ans 3.
Market Segmentation
Market segmentation is a shrewd method employed by companies to separate a market into distinct and distinct segments with similar characteristics, needs, or behaviours. This allows companies to customize their products or services and marketing strategies to suit the particular requirements and preferences of each segment, ultimately increasing the satisfaction of customers and maximizing profits. Market segmentation is based on realization that not all customers are alike, and that different types of customers require a different approach to reach and satisfy them.
There are a variety of ways to
Assignment Set – 2
- What is store design? Explain its elements in detail.
Ans 4.
Store Design
The term “store design” refers to the layout, interior design, and the overall layout of retail stores. It is a key factor in influencing the perceptions of customers as well as their general shopping experiences. A well-designed store will attract customers, improve brand image and ultimately increase sales. Designing a store requires careful design and analysis of various aspects to create a functional attractive, visually appealing, and friendly retail space for customers.
Elements of Store Design:
Store Layout: Store layout is the physical arrangement of displays, fixtures, aisles, and other
- Explain in detail the procedure for store administration.
Ans 5.
Store administration is an essential aspect of managing retail that includes overseeing the day-today operations of a retail establishment to ensure that it runs smoothly and maximum performance. The process for managing a store comprises a number of key steps which are listed below:
- Staff management: First step of the administration of a store is to manage the staff of the store. This involves recruiting, hiring and training, as well as scheduling and supervising employees to ensure
- Explain the modern retail formats in detail.
Ans 6.
Modern retail formats are the different types of formats for retail that have developed in response to changes in consumer preferences and technological advances, as well as market trends. These formats are distinguished by their unique approaches to marketing, customer interaction, and efficiency in operation. The most important contemporary retail formats are:
Hypermarkets: Hypermarkets can be described as large-scale retail stores that are a combination of the convenience of a supermarket with department stores. They provide a variety of goods, such as clothes, groceries, electronics and household items, all in one place. Hypermarkets are renowned for their wide
| SESSION | APRIL 2024 |
| PROGRAM | BACHELOR OF BUSINESS ADMINISTRATION (BBA) |
| SEMESTER | II |
| COURSE CODE & NAME | DBB1204 – QUALITY MANAGEMENT |
Assignment Set – 1
- Discuss Deming Cycle and Crosby’s Four Absolutes of Quality.
Ans 1.
Deming Cycle (PDCA Cycle)
The Deming Cycle, also known as the PDCA (Plan-Do-Check-Act) Cycle, is a logical sequence of steps that are used to ensure continuous improvement of quality in processes. It was developed by Dr. W. Edwards Deming an internationally renowned expert in quality management The Deming Cycle is extensively used in a variety of industries to improve the quality of services, products, and processes. The four phases that comprise Deming Cycle are as follows: Deming cycle are the following:
Plan: In this initial phase, the Its Half solved only
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- How is the McKinsey 7S model used for carrying out strategic planning and implementation?
Ans 2.
It is based on the idea that McKinsey 7S model was developed by the consulting company McKinsey & Company to help companies with strategic planning and implementation. It is based on the notion that in order for an organization to succeed seven essential elements need to be in sync and mutually strengthening. They are classified into two categories that are called soft and hard elements.
The hard elements include:
Strategy: It is the strategy devised to sustain and increase competitive advantages over competitors. It is the process
- What is the cost of quality? Why is it important to measure? List common costs of poor quality.
Ans 3.
Cost of Quality (COQ)
The term Cost of Quality (COQ) refers to the total amount that an organization incurs to ensure that its products and services are of high quality. It covers costs related to the need to ensure compliance with requirements and also costs arising from the failure to conform to the quality standards. COQ is a crucial metric for companies since it gives insight into the effectiveness of their quality control processes and the effect of quality on overall business performance.
Importance of
Assignment Set – 2
- What is meant by Quality Audit? What is its purpose?
Ans 4.
Quality Audit:
Quality audits are an extensive process that involves looking at all aspects of a business’s Quality Management System (QMS) to make sure it’s functioning efficiently and in compliance with the standards required. It usually involves an extensive review of procedures, documents, and practices to ensure compliance with established guidelines, standards of quality, or guidelines. Audits are performed by qualified and independent auditors who evaluate the company’s compliance with quality standards as well as best practice. In identifying areas of non-compliance or
- Write short notes on the following concepts:
- a) Recognition and rewards
- b) Suggestion systems
Ans 5.
- a) Recognition and rewards
Rewards and recognition are essential in motivating employees and increasing their satisfaction at work. Recognition is the act of acknowledging and recognizing employees’ efforts and accomplishments, while rewards are tangible rewards or incentives that employees receive in recognition of their achievements. Both are crucial tools for companies to encourage positive behavior and motivate employees to perform to their highest potential.
Recognition can come in many forms, including speeches of praise, certificates or public acknowledgement at newsletters or meetings. It could also be accompanied by other rewards that are not monetary, like
- Discuss about IMC Ramakrishna Bajaj National Quality Award.
Ans 6.
IMC Ramakrishna Bajaj National Quality Award
The IMC Ramakrishna Bajaj National Quality Award (IMC RBNQA) is among the most sought-after high-end quality prizes in India. It was created in 1991, by the Indian Merchants’ Chamber (IMC) in conjunction in conjunction with Quality Council of India (QCI) to encourage excellence in quality within Indian organisations. The award was named in honor of Ramakrishna Bajaj, a renowned Indian industrialist and philanthropist who is known for his work in industries and education.
IMC RBNQA IMC
| SESSION | APRIL 2024 |
| PROGRAM | BACHELOR OF BUSINESS ADMINISTRATION (BBA) |
| SEMESTER | II |
| COURSE CODE & NAME | DBB1203 – HUMAN RESOURCE MANAGEMENT |
Assignment Set – 1
- Define Human Resource Management. Explain the difference between Personnel Management and HRM.
Ans 1.
Definition of Human Resource Management (HRM):
Human Resource Management (HRM) is the systematic and unified method of managing the company’s most valuable assets that is the employees who collectively and individually contribute to achieving its objectives. HRM is concerned with the management of employees within organizations, with an emphasis on policies and processes. It encompasses tasks such as recruitment, selection and training and development, appraisal of performance along with employee relations. HRM’s goal HRM is to maximize the productivity of an enterprise by improving the performance of its employees, while
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- How dose Selection differ from Recruitment? Differentiate between Internal and External sources of Recruitment.
Ans 2.
Selection vs. Recruitment:
Selection and recruitment are two significant processes within HR management, but these two procedures differ in purpose and the purpose. In recruitment, it is the act of identifying and attracting potential candidates for the job. This includes things like the posting of a job, advertising and finding candidates. On the other hand selecting is the process of choosing the best candidate from the list of candidates recruited for the job. It entails screening applicants in interviews, conducting interviews, and reviewing their abilities and abilities. It is all about attracting prospective candidates, whereas selection is about
- What is Human Resource Planning? Explain the significance of planning human resource.
Ans 3.
Human Resource Planning:
Human Resource Planning (HRP) is a proactive way of managing an organization’s human capital in order to meet both future and present requirements. It involves a comprehensive analysis of the organization’s objectives, strategies, and available resources to identify the essential personnel resources required to achieve your goals. HRP encompasses several key steps, including forecasting requirements for employees based upon things like the growth of business, technological advancements, and
Assignment Set – 2
- What is training? Explain different job training methods.
Ans 4.
Training:
A training program is acquiring the knowledge, skills, and capabilities required to carry out a specific job or task efficiently. It’s a planned, systematic and planned approach to improve efficiency and performance of employees by expanding their abilities. Training can be offered to employees at various stages of their careers, ranging from onboarding new hires to developing existing employees’ capabilities in order to meet the changing needs of their job.
Different Job Training Methods:
On-the-Job Training (OJT): On-the-job training is a common method in which employees are taught by doing duties under the guidance of a more knowledgeable employee. It’s practical and
- What are the goals of Performance Appraisal? Explain its various modern methods.
Ans 5.
Goals of Performance Appraisal:
Performance appraisal is a planned procedure of evaluating employees’ performance as well as providing feedback to help them develop and improve their abilities. The objectives of appraisal are:
- Assessing Performance: The purpose of performance appraisal is to measure the employee’s performance against defined goals and standards. It assists in identifying weaknesses and areas of improvement.
- Explain various challenges faced in International Human Resource Management.
Ans 6.
Challenges in International Human Resource Management (IHRM):
International Human Resource Management (IHRM) involves the management of human resources within multinational organizations (MNCs) across various countries and cultures. It presents several unique challenges that HR managers have to address in order to ensure efficient management of employees across the globe. Some of the most important challenges in IHRM are:
| SESSION | APRIL 2024 |
| PROGRAM | BACHEOR OF BUSINESS ADMINISTRATION (BBA) |
| SEMESTER | II |
| COURSE CODE & NAME | DBB1202 – FINANCIAL ACCOUNTING |
Assignment Set – 1
- Elaborate the following accounting concepts:
- Accounting period
- Accrual
- Going concern
- Realization
Ans 1.
Here’s an elaboration on each of the accounting concepts:
The accounting period is the exact period of time during which a business prepares its financial statements. It’s typically a whole year, however it can be a quarter or a month. The goal of having one’s accounting term is that it will provide current and pertinent information to the stakeholders who need it for making decisions. When a period is defined it allows businesses to compare their performance across various periods and assess their financial health.
For instance when a company decides to choose an annual calendar (January 1st to the 31st of December) the accounting period each financial transaction which occur within this timeframe will be recorded in the Its Half solved only
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- Narrate the objectives and features of final accounts.
Ans 2.
Also known also as financial statements are the summarization of the financial transactions of a business during a particular time period, usually a year or quarter. They accomplish several goals and come with distinct features that help stakeholders understand what is happening with the finances as well as performance of the company.
Objectives of the Final Accounts:
- Assess Financial Performance: The principal purpose of final accounts is to evaluate the financial performance of a business over a specific period. This includes analyzing the amount of income generated, expenses
- Explain the meaning and types of:
- Assets
- Liabilities
- Capital
Ans 3.
- Assets:
Assets are the assets owned by an entity that possess economic value and are anticipated to bring benefits in the future. They are crucial to the running of the business and can be tangible or intangible. Tangible assets consist of physical things like equipment, buildings, and inventory and intangible assets include patents, intellectual property, and goodwill. Assets are reported as balance sheets and classified into current assets as well as non-current assets. Current assets are those expected to be transformed into cash or utilized within a year, for example accounts receivable, cash and inventory. Non-current assets, referred to as longer-term assets, are which are expected to bring benefits beyond one year, for example assets like property, plants, and equipment. Assets are essential for evaluating the financial health of a business as well as its capacity to generate cash flow in the
Assignment Set – 2
- Discuss the various reasons of differences between cash book and pass book.
Ans 4.
The cash book and the passbook are two crucial financial records that are used in accounting, especially when it comes to bank transactions. While both records track cash transactions, they serve different functions and are maintained by various entities. They can differ in their functions. result from a variety of causes:
Timing of Entries:
One of the main reasons for differences between the passbook and cash book is the time of entry. The cash book keeps track of transactions as they occur reflecting the situation of cash in the business at any given moment. The other book, the passbook, which is kept by the bank keeps track of transactions once they are processed by the bank. The delay in recording could cause differences,
- State the various classes of Shares in context of Joint Stock Companies.
Ans 5.
In the context of joint stock companies shares are the representation of ownership within the business. They are a type of equity financing, in which investors buy shares in order to become part owners of the company. Shares are divided into different categories, each having distinct rights and features. The main classes of shares that are used in joint stock companies are:
Ordinary Shares:
Also referred to
- Describe the following:
- AS1
- AS2
- AS6
Ans 6.
- AS1: Disclosure of Accounting Policies
Accounting Standard 1 (AS1) deals with the disclosure of important accounting rules and procedures used by a company when preparing and presenting its financial statements. This standard seeks to ensure that the financial statements are made on a consistent basis and provide relevant and reliable information to the users.
In accordance with AS1 ASC 1 companies are required to provide their accounting policies in areas like revenue recognition and inventory valuation, depreciation, and treatment of contingent liabilities. These policies should be included in the notes to financial statements. These notes should contain specific information about the method
| SESSION | APRIL 2024 |
| PROGRAM | BACHELOR OF BUSINESS ADMINISTRATION (BBA) |
| SEMESTER | II |
| COURSE CODE & NAME | DBB 1201– BUSINESS COMMUNICATION |
Assignment Set – 1
- Describe any five characteristics of Communication. Explain the different elements involved in the process of communication.
Ans 1.
Communication is an essential aspect of human interaction that is essential in both professional and personal situations. It is the exchange of ideas, information emotions, thoughts or even thoughts between groups or individuals. Five key aspects of communication:
- Two-Way Processing: Communication isn’t only about sending messages but also about comprehending and receiving the message. It is about the sending and receiving of information, typically in the form of a continuous loop.
- Transactional: Communication is a dynamic process in which both parties are involved in generating
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- Differentiate between listening and hearing. Explain the different types of listening.
Ans 2.
Listening and Hearing
Hearing and listening are frequently used interchangeably, however they have distinct meanings within the context of communication.
Hearing is the physical process of detecting sound with the ear. It is an involuntary, passive process that takes place automatically whenever sound waves enter the ear. Hearing is simply the process of receiving sounds and then converting them to signals the brain is able to interpret. It’s a sense-making function that lets
- Illustrate the different steps in making oral presentations.
Ans 3.
A successful oral presentation requires a series of key steps to will ensure that the message is clearly communicated and effectively. This is a comprehensive guide to the various steps involved:
Preparation
The preparation is the key to an effective presentation. Start by determining the goal of your presentation as well as the requirements of your audience. Determine the main message you wish to convey and then outline the key elements that will support your message. Do extensive research to find relevant details and examples to help you to strengthen your argument. Make sure your work is organized in a systematic manner and ensure a smooth flow from beginning to end.
Assignment Set – 2
- What is a Resume? Explain the different components of a Resume.
Ans 4.
Resume
A resume is an official document that outlines the individual’s educational background, work experiences, abilities and accomplishments. It’s used to apply for positions and is usually the first impression an employer gets of a candidate. The purpose of the resume is to highlight the applicant’s skills and qualifications, as well as convince employers of their ability to fill a particular job.
Components of a Resume
A well-crafted resume usually includes
- Explainthe term ‘meeting’ina business context. Enumerate the various responsibilities of a chairperson that he/she must manage efficiently, while he/she conducts a meeting. 04+06
Ans 5.
Meeting in a Business Context
A business meeting context is an official gathering of people in an company to discuss and debate particular issues, take decisions and plan actions. Meetings are a means to communicate, collaborate, and coordination between departmental members, team members, or other stakeholders. They can take place in a variety of formats, like in-person, virtual or hybrid, and may range from informal team checks-ins, to board meeting formals. Effective meetings are organized with a focus on goals and are time-efficient making sure that the participants remain focussed on the agenda and get
- Define Group Discussion. Explain the types of GDs Based on the topics.
Ans 6.
Group Discussion (GD)
Group discussions are an organized communication exercise where an entire group of people come together to discuss an issue that is of interest to them. It is often employed in educational institutions as well as workplace settings to evaluate participants’ communication abilities and critical thinking capabilities, and collaboration skills. The GD typically has an instructor or moderator who leads discussions and makes sure that the discussion is on the right the right track.
Types of GDs based