DBB 1201– BUSINESS COMMUNICATION
BACHELOR OF BUSINESS ADMINISTRATION (BBA)
Q.No Assignment Set – 1
1. Discuss the importance of effective business communication at workplace. What is the role of the formal and informal channels of communication in building up a good communication network.
Ans: Importance of effective business communication:- Effective communication occurs when a message is sent and received accurately. Just because you believe you are communicating ideas and information properly in your organization, does not necessarily mean it is effective
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2. Premature evaluations and hurried conclusion distort listening. Discuss in detail and write the solution for the same.
Ans: Sometimes the receiver of information tries to dig out meaning without much thinking at the time of receiving or even before receiving information, which can be wrong. This type of evaluation is a hindrance in the exchange of information and the enthusiasm of the sender gets
Premature Evaluation:
Rogers and
3. How does general writing differ from business writing, in terms of language, style and tone
Having dealt with writing in general, we will now discuss the specifics of business writing. As pointed out earlier, the language, style and tone of business writing is very different from general writing. Therefore, we will examine these aspects in detail.
Tone
We discussed tone of voice
Assignment Set – 2
4. Illustrate the five steps of SQ3R techniques of reading.
Ans: SQ3R technique of reading was developed by Robinson in his book “Effective Study” (1970). SQ3R stands for the initial letters of the five steps shown in
5. Explain the principles of writing a business letter. Write a note on types of business letter.
Ans: The principles that govern writing business letters are:
Consideration and courtesy – It is very important to retain the goodwill of customers and other external public. A discourteous, rude letter can make you lose business. Therefore, the business letter should be extremely polite at
6. Highlight the specific objectives of corporate advertising. Explain the different types of corporate advertising.
Ans: To create positive attitude towards the organisation – Sometimes, consumers may have negative perceptions towards an organisation, based on the belief that the organisation is not a responsible corporate citizen. For example, public may believe that the organisation is responsible for environmental
BACHELOR OF BUSINESS ADMINISTRATION (BBA)
DBB1202 – FINANCIAL ACCOUNTING
Assignment Set – 1
1. Explain different types of accounting concepts in detail.
Ans: Accounting is an ancient art. In India, it existed in the times of Chandra Gupta Maurya. Chanakya (Kautilya) speaks of accounting and auditing in his famous work ARTHASHASTHRA.
Types of accounting:-
Business Entity Concept: Business Entity Concept refers to the concept where it is considered that the owners of the business are separate from the business. All the books of accounts are maintained Its Half solved only
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2. From the following details, pass the necessary closing entries.
| Stockon1-1-2003 Purchases Bad debts Sales Returns to suppliers Returns from customers Wages and salaries Carriage on purchases Cartage on sales Depreciation on Machinery | 4,000 15,000 500 30,000 2,000 1,000 5,000 1,000 200 1,000 | Freight Factory rent Office rent General expenses Heating and lighting Discount allowed Discount received Commission(Cr.) Insurance Closing stock | 800 1,000 2,400 500 700 300 400 500 200 6,000 |
Answer:
Note: We will assume that the given account is a profit and loss account. The expenses that are already recorded in the trading account aren’t required to be recorded in the profit and loss account. So no closing entries are required for those expenses.
The following are the closing
3. Define Bank Reconciliation Statement. Discuss various reasons for difference in balance of cash book and passbook.
Ans: Business concern maintains the cash book for recording cash and bank transactions. All the bank transactions will be recorded in the bank column of cash book and cash transactions will be in the cash column. In Cash book all deposits/receipts will be recorded on the debit side of cash book and all withdrawals/payments will be recorded on the credit side. The format of three columnar cash book is
Assignment Set – 2
4. Describe in detail different types of shares.
Ans: 1. Preference Shares: Preference shares are those shares on which there is a preferential right as
(a) Payment of periodic dividends
(b) distribution of assets
5. Define debentures and summarize the classification of debentures.
Ans: A Debenture is a unit of loan amount. When a company intends to raise the loan amount from the public it issues debentures. A person holding debenture or debentures is called a debenture holder. A debenture is a document issued under the seal of the company. It is an acknowledgment of
6. Discuss different methods used for calculation of depreciation in detail.
Ans: Straight line method: It is considered to be the most commonly used method of depreciation. Straight line method of depreciation is also known as fixed instalment or Original cost method. A fixed or equal amount as a percentage on the original cost of the asset is charged as depreciation in this method. To
| SESSION | FEB/MARCH 2022 |
| PROGRAM | BACHELOR OF BUSINESS ADMINISTRATION (BBA) |
| SEMESTER | II |
| COURSE CODE & NAME | DBB1203 – HUMAN RESOURCE MANAGEMENT |
| CREDITS | 4 |
| NUMBER OF ASSIGNMENTS & MARKS | 02 30 Marks each |
Set – I
Q1. Discuss the concept of Human Resource Management. Detailed its objectives and Scope.
Answer:
Human Resource Management: Management Human Resource Management (HRM) is a process of bringing people and organisations together so that the goals of each are met. It is the art of procuring, developing, and maintaining competent workforce to achieve the goals of the organisation.
According to National Its Half solved only
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Q2. Write a detailed note on the concept of Human Resource Planning along with importance of the concept.
Answer:
Concept of Human Resource Planning
Human resource planning is a forward looking function. It tries to assess human resource requirements in advance keeping market fluctuations, demand forecasts and availability of right candidates, etc., in the background. According to Terry, Human Resource Planning (HRP) is a set of
Q3. Discuss the concept of Recruitment in detail. Also, to explain the process of Recruitment, include suitable examples to support your answer.
Ans:
Concept of Recruitment: Recruitment is a linking function. It is a joining process in which it tries to bring together job seekers and employers. The basic purpose of recruitment is to finding the best talent in the job market and absorbing them in the company.
To have good
Set – II
Q4. Explain the term Training? Discuss the various methods for on the job Training.
Ans:
Training: Training helps people in choosing, utilising and evaluating their experiences. Different people have defined training in different ways. According to H. John Bernardin, “Training is any attempt to improve employee performance on a currently held job or one related to it.” In other words, we can say that training focuses on current jobs and it is concerned with specific
Q5. Discuss the concepts of Performance Appraisal while having light on the process of Performance Appraisal.
Ans:
Concept of Performance Appraisal:
Performance appraisal is the process of obtaining, analysing and recording information about the relative worth of an employee. The focus of the performance appraisal is measuring and improving the actual performance and also the future potential of the employee. Its aim is to measure what an employee
Q6. List out the major difference between Domestic and International Human Resource Management while having light on the importance of International Human Resource Management.
Ans:
Difference between Domestic and International Human
The major differences between domestic and international HRM are:
- More HR activities: The scope of International Human Resource Management is broader than domestic HR. There are number of activities where domestic HR may not be engaged in such as international taxation, international relocation, host government relation, language
BACHELOR OF BUSINESS ADMINISTRATION (BBA)
DBB1204 – QUALITY MANAGEMENT
Assignment Set – 1
1. Discuss various dimensions of Quality with suitable examples.
Ans: Research work has suggested that customers are heavily influenced by different dimensions in determining quality level of a product or services. In fact, quality symbolises many aspects of what a customer perceives and wants. The definition of quality often becomes a debatable issue. The most fundamental definition Its Half solved only
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2. List the different ways of enhancing the top management’s commitment towards quality.
Ans: Key Elements of Total Quality:-
The total quality has two components: what and the how total quality. What distinguish total quality from other approaches to doing business is the how component of the definition. This component has eleven critical elements
3. Explain the various criteria for the organisations to select appropriate suppliers.
Ans: Criteria for selecting a supplier
Suppliers play a critical role in helping companies succeed. In order to find the right ones, businesses need to consider a number of critical factors, including:
- Price
Assignment Set – 2
4. Discuss the Quality Management Principles in detail.
Ans: The following section provides a concise description of the seven quality management principles.
- Customer focused organisation The ISO 9001:2008 standard lays great importance upon understanding the
5. Discuss the process of benchmarking and quote a suitable example of a company’s benchmarking process.
Ans: No particular model has been devised so far that could be implemented universally. The process of benchmarking could vary from organisation to organisation depending on their needs and culture. Let us discuss the general process of benchmarking.
Let us discuss the general
6. “Employee motivation leads to involvement”. Justify this statement with a suitable example.
Ans: Employee involvement refers to any activity by which employees participate in work-related decisions and improvement activities with the objectives of tapping the creative energies of all employees and improving their motivation.
It means that every
BACHELOR OF BUSINESS ADMINISTRATION (BBA)
DBB1205 – RETAIL MANAGEMENT
Assignment Set – 1
1. Define retail strategy. Discuss the various strategies adopted by retailers to grow their business.
Ans: Retail strategy is about corporate survival and prosperity in a changing retail environment. It is about environmental analysis, identification of factors that are critical to success, recognition and building of corporate competences, developing, maintaining and communicating the strategic direction to the staff, Its Half solved only
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2. The classification of retail stores can be summarized in store and non-store formats. List and explain sub-categories of both store and non-store format.
Ans: 1. Store retail format
The following are the types of retail stores under store retail format:
- Convenience store: It is
3. Do you think that the selection of retail store site can be systematic based on certain parameters and steps to be followed? Justify the context with description.
Ans: On the other hand, it may be a systematic process, which would be based on certain parameters and steps to be followed. After identifying the region, the following steps have to be followed:
1.
Assignment Set – 2
4. Define retail pricing. What are the factors influencing retail prices? Elaborate various pricing strategies available with the retailers.
Ans: Pricing is the process of determining what an organisation will receive in exchange for its products and services. Pricing of a product of service depends on factors like manufacturing cost, market place, competition, market
5. What are the two most common methods used to analyze the merchandise performance? Explain in detail.
Ans: Whatever source is chosen, retailer must decide a procedure to analyse the merchandise performance with regard to addition or deletion of SKUs, vendors and departments as an on-going process. These decisions
6. Discuss the various types of store layout with examples.
Ans: Store layout refers to the interior retail store arrangement of departments or groupings of merchandise. It is important for the retailers to evolve a customer friendly layout. This involves paying adequate attention to factors such as:
- Expected movement of customers visiting the store.
- Space allotted to