DPRM403 PROJECT QUALITY MANAGEMENT

Description

SESSION	JAN-FEB 2026
PROGRAM	MASTER OF BUSINESS ADMINISTRATION (MBA)
SEMESTER	IV
COURSE CODE & NAME	DPRM403 PROJECT QUALITY MANAGEMENT

 

 

Assignment Set – 1

 

 

Q.1. With the help of real-world examples, explain any four Industry 4.0 trends in project quality management. (10 Marks)

Ans 1.

Industry 4.0 is the term used to describe Fourth Industrial Revolution characterized by the integration of cyber-physical systems, the Internet of Things, artificial intelligence, big data as well as advanced automation, into projects and in industrial settings. The new technologies fundamentally alter process quality management through live monitoring of quality in real time, predictive quality control, and automated inspections at scale and accuracy previously impossible to achieve with manual

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Q.2. Describe the concept of Cost of Quality (CoQ) with examples and explain the application of any two quality control tools and techniques with suitable examples. (10 Marks)

Ans 2.

Cost of Quality (CoQ)

Cost of Quality is the amount incurred by an organization to avoid poor quality, assess product quality during production, and take care of failures if they do happen. Philip Crosby’s principle that ‘quality is free’ refers to an idea that the price for preventing defects will always be smaller than finding and fixing them once they are discovered. CoQ can be divided into four groups:

Prevention Costs are investments to stop defects from happening through training and process design, quality planning, and the evaluation of suppliers. An example: A construction firm invests Rs5 lakh in employee safety and quality instruction before beginning a construction project. Appraisal costs refer to expenses for tracking and monitoring qualitysuch as inspections, testing or

 

Q.3. Elaborate on the steps to implement organisational change for a company to align its people, processes and technologies to deliver the best quality on its projects. (10 Marks)

Ans 3.

The implementation of a complete quality control system for project management needs a careful sequenced organizational change management program that transforms the company’s culture, processes and infrastructure for technology simultaneously. The following steps provide an organized plan for the transformation.

Step 1:

 

 

Assignment Set – 2

 

Q.4. Explain how a construction company can employ the DMAIC process for improving quality of work and deliverables on its projects. (10 Marks)

Ans 4.

DMAIC, which stands for Define Measure, Analyse and Improve, Control — is the Six Sigma’s systematic method for making processes more efficient by removing defects and reducing variation. If you are a contractor, DMAIC provides a systematic way to use data to cut down on rework and ensuring project deliverables

 

 

 

Q.5. For a project involving development of customised software for a large MNC, identify the critical success factors (CSFs), and elaborate on the steps to measure project success. (10 Marks)

Ans 5.

Critical Success Factors (CSFs) for Custom Software Development

Clare and stable requirements are the primary CSF. Ambiguous, incomplete or regularly changes in requirements are the leading reasons for a software project’s failure. In the case of a custom MNC software program, a rigorous needs elicitation method that is inclusive of everyone involved, outlined in a detailed Software Requirements Specification and formally accepted through a signature-off process, is essential. A strong Executive Sponsorship will ensure the authority of the organization is

 

Q.6. On the project of developing a new electric vehicle model, discuss in detail the two main types of test and measurement errors in project management. (10 Marks)

Ans 6.

Quality management in projects Test and measurement error occur when the measurement or testing method fails to precisely determine the quality status of a deliverable. In the process of developing the next electronic vehicle (EV) prototype, where security, performance, and safety are paramount, measurement accuracy is paramount. There are two main kinds of tests and measurement errors have significant effects.

Type I Error — False