DPRM403 PROJECT QUALITY MANAGEMENT

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SESSION JUL – AUG 2024
PROGRAM MASTER OF BUSINESS ADMINISTRATION (MBA)
SEMESTER 4
COURSE CODE & NAME DPRM403 PROJECT QUALITY MANAGEMENT
   
   

 

 

Assignment Set – 1

 

  1. With the help of real-world examples, explain any four Industry 4.0 trends in project quality management.

Ans 1.

  1. Industry 4.0 Trends in Project Quality Management

The advent of Industry 4.0 has revolutionized project quality management, integrating advanced technologies to improve processes, ensure consistency, and enhance customer satisfaction. Below are four significant Industry 4.0 trends in project quality management:

Automation and Robotics

Automation has drastically transformed quality management by reducing human errors and increasing efficiency. Robotics and automated systems now perform repetitive tasks with unparalleled precision. For instance, in

 

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  1. Describe the concept of Cost of Quality (CoQ) with examples and explain the application of any two quality control tools and techniques with suitable examples.

Ans 2.

Cost of Quality (CoQ) and Quality Control Tools

Cost of Quality (CoQ) is a critical concept in project quality management that helps organizations understand the financial impact of maintaining and improving quality. CoQ is divided into four categories:

Prevention Costs Prevention costs are incurred to avoid defects in products or services. These include costs for training employees, improving processes, and implementing robust quality management systems. For example, an IT company may invest in agile methodologies to prevent coding errors and ensure

 

  1. A company, currently, is not very particular about project quality, but with increased competition and consumer awareness, the company feels the need for a comprehensive project quality management system for its project. Elaborate on the steps to implement organizational change for the company to align all its people, processes and technologies to deliver the best quality on their projects.

Ans 3.

Steps to Implement Organizational Change for Project Quality Management

For a company to transition from a lax approach to a comprehensive project quality management (PQM) system, a structured approach is essential. This involves aligning its people, processes, and technologies to prioritize quality in every aspect of project execution. Below are the key steps for implementing

 

 

Assignment Set – 2

 

  1. Explain how a construction company can employ the DMAIC process for improving quality of work and deliverables on its projects.

Ans 4.

Employing the DMAIC Process in a Construction Company

The DMAIC (Define, Measure, Analyze, Improve, Control) process, a core component of Six Sigma methodology, is highly effective in improving quality in construction projects. Below is a detailed explanation of how a construction company can use DMAIC to enhance the quality of its work and

 

  1. For a project involving development of customized software for a large MNC, identify the critical success factors (CSFs), and elaborate on the steps to measure project success.

Ans 5.

Critical Success Factors (CSFs) and Steps to Measure Project Success in Customized Software Development

The development of customized software for a large multinational corporation (MNC) requires meticulous planning and execution to meet client-specific needs. Success in such projects is dependent on critical success factors (CSFs) and effective measurement of project outcomes. Below are the key CSFs

 

  1. On the project of developing a new electric vehicle (four-wheeler) model, discuss in detail the two main types of test and measurement errors in project management.

Ans 6.

Test and Measurement Errors in Developing a New Electric Vehicle (EV) Model

Developing a new electric vehicle (EV) model involves extensive testing and measurement to ensure safety, performance, and compliance with regulatory standards. In project management, two main types of test and measurement errors can occur: systematic errors and random errors. Below is a detailed discussion:

1 Systematic Errors

Systematic errors ar