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Description
| SESSION | JULY 2026 |
| PROGRAM | BACHELOR OF COMPUTER APPLICATIONS (BCA) |
| SEMESTER | VI |
| COURSE CODE & NAME | DCA3244 KNOWLEDGE MANAGEMENT |
Assignment Set 1
- List and explain the characteristics of the Knowledge management system.
(10 Marks)
Ans 1.
Meaning of a Knowledge Management System
The knowledge management system is an organised set of tools, processes and technologies that an organisation uses in collecting, storing, organising and sharing knowledge amongst its employees. All this experience and information would not be lost in people’s heads or in individual files; it would be captured in a structured system and be accessible for anyone who needs it in that organisation.
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- Explain the Usage of Knowledge Management: – Building and Sharpening Competitive Edge, Betterment of Human Relation, Improvement in Organizational Efficiency and Enhancement of Human Capital Capabilities. (10 Marks)
Ans 2.
Usage of Knowledge Management
The Knowledge Management is not just about storing knowledge, but about using the knowledge of the organisation to achieve actual business results. It spans across a number of key areas, all of which play a vital role in the overall success of an organisation to compete, perform and achieve growth over time.
Building and
- Explain each step of Repertory Grid Technique: – Identify the Topic or Domain, Select the Elements, Elicit Constructs, Bipolar Constructs, Rate the Elements, Analyze the Grid, Interpret the Results, Refinement and Follow-Up, Feedback to the Respondent and Application of Findings. (10 Marks)
Ans 3.
Meaning of Repertory Grid Technique
The Repertory Grid Technique is a structured technique that can be applied to an expert to gain tacit knowledge by uncovering the ways that the expert perceives, and differentiates between aspects of a specific field of expertise. In particular, it can be used in knowledge management to capture the expert judgment that may not have been easily expressed verbally.
Identify the Topic
Assignment Set 2
- Explain the different types of knowledge management assessment: – Timing of Assessing KM, KM Assessment Approaches, Assessment of the Aspects of KM, The Intangible Assets Monitor (IAM) and Real Options Theory (ROT). (10 Marks)
Ans 4.
Meaning of Knowledge Management Assessment
Knowledge management assessment is a process that assesses the effectiveness of an organisation’s knowledge management activities and assets, and that provides decision makers with an understanding of what value an organisation is gaining from the ongoing knowledge management efforts and what changes are required.
Timing of
- Discuss the differences between the user’s view and the developer’s view in a knowledge-based system. (10 Marks)
Ans 5.
Meaning of a Knowledge Based System
A knowledge-based system is a computer program that uses knowledge, usually in a structured format, to help solve a problem, make a decision, or respond to questions in some domain. Such systems involve both the users and the designers: it is important to understand both these perspectives to design an effective system.
The User’s View
- Explain the different types of databases- Relational Databases, Data Warehouse, Advanced Databases, Information Repositories, Object-Oriented Databases, Object-Relational Databases, Transactional Databases and Spatial Databases. (10 Marks)
Ans 6.
Types of Databases in Knowledge Management
There are various types of databases, each optimized for storing and managing a specific type of data. These various types of databases can inform an organisation about which technology to use to store and retrieve their knowledge assets.
Relational Databases
Relational databases are structured databases that consist of tables of data with rows and columns, and relationships