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Assignment Set – 1



  1. Discuss Deming Cycle and Crosby’s Four Absolutes of Quality.

Ans 1.

The Deming Cycle and Crosby’s Four Absolutes of Quality are two fundamental concepts in the field of quality management. They offer distinct yet complementary approaches to achieving and maintaining high-quality standards in products and services. Understanding these methodologies is crucial for Its Half solved only

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  1. How is the McKinsey 7S model used for carrying out strategic planning and implementation?

Ans 2.

The McKinsey 7S Model, developed in the 1980s by Tom Peters and Robert Waterman, consultants at McKinsey & Company, is a management tool designed to analyze and improve organizational effectiveness. This model emphasizes the interconnectedness of seven key elements: Structure, Strategy, Systems, Shared Values, Skills, Style, and Staff. It is particularly valuable in strategic planning and implementation, as it allows organizations to assess and align internal


  1. What is cost of quality? Why is it important to measure? List common costs of poor quality.

Ans 3.

The cost of quality is an essential concept in business and manufacturing that refers to the total amount of costs a company incurs to ensure that its products or services meet certain quality standards. This concept is divided into two main categories: the cost of achieving good quality (prevention and appraisal costs) and the cost of dealing with poor quality (internal and external



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Assignment Set – 2



  1. What is meant by Quality Audit? What is its purpose?

Ans 4.            

In the modern business landscape, the concept of a “Quality Audit” has become a cornerstone for ensuring excellence and compliance across various industries. A quality audit is a systematic examination of a quality system carried out by an internal or external auditor or an audit team. It is an essential component of a company’s quality management system and is a key element in the ISO quality


  1. Write short notes on the following concepts:
  2. a) Recognition and rewards
  3. b) Suggestion systems

Ans 5.

Recognition and Rewards

Recognition and rewards are crucial components in both personal and organizational contexts. Recognition refers to the acknowledgment or appreciation of an individual’s or a team’s efforts, achievements, or positive behaviors. This acknowledgment can be formal or informal, public or private, and it serves as a validation of the individual’s contributions. Rewards, on the other hand, are



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  1. Discuss about IMC Ramakrishna Bajaj National Quality Award.

Ans 6.

The IMC Ramakrishna Bajaj National Quality Award is a prestigious accolade in India, established to recognize and honor excellence in organizations across various sectors. Named after the renowned Indian industrialist Ramakrishna Bajaj, the award is a beacon of quality and performance excellence, promoting the adoption of quality management practices and principles.

Origins and