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Description
| SESSION | JUL – AUG 2026 |
| PROGRAM | BACHELOR OF BUSINESS ADMINISTRATION (BBA) |
| SEMESTER | 3 |
| COURSE CODE & NAME | DBB2112 OPERATIONS MANAGEMENT |
Assignment Set 1
Q.1. What is Operations Management? Discuss its key decisions in managing goods and services operations. (3+7 = 10 Marks)
Ans 1.
Operations Management is planning, organising and controlling of activities that convert inputs into useful products or services. The elements that flow into a system are people, materials, equipment, information and money. The outputs can be manufactured products or services provided like transport and healthcare. The intent is to provide benefit by providing quality, capacity, delivery, and resource efficiency.
Managing Goods and Services
The production and selling
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Q.2. List the importance of operations strategy and explain the process of formulating an effective operations strategy. (5+5 = 10 Marks)
Ans 2.
Operations strategy is the set of decisions that emerge to create the operation capability that meets the business goals. It dictates the value of facilities, processes, people, technology and suppliers to the customer. An effective strategy is one that links the market requirements with what operations can provide reliably and economically.
Alignment and Competitive Priorities
Operations strategy is the link
Q.3. Elaborate the importance of forecasting in operations management and describe major qualitative and quantitative forecasting methods. (5+5 = 10 Marks)
Ans 3.
Forecasting: Making predictions based on data and assumptions. In operations management, it is used often with regards to demand, workload and resource requirements. Forecasts do not eliminate uncertainty, but they do offer a framework within which to plan. Their effectiveness relies upon techniques, information, and frequent monitoring of actual outcomes.
Importance for Capacity and Workforce
Forecasting demand helps to identify the production capacity, staffing and working hours needed. An expected increase in patient
Assignment Set 2
Q.4. Justify how product volume and variety influence the choice of production processes. (10 Marks)
Ans 4.
Output production processes should correspond with the demand for the product and the variety of products. Volume refers to the quantity of units produced and variety involves differences in products, product specifications, and customer requirements. These factors affect equipment and operator skills, layout, scheduling, and product changeover costs.
Relationship between Volume and Variety
When volume is low, and variety
Q.5. Discuss the importance of production planning and aggregate planning strategies in managing production efficiently. (10 Marks)
Ans 5.
Production planning determines what will be produced, quantity of production, time of production and required resources. It connects demands with input materials, labour, equipment and capacity. This is done through the use of the medium term planning horizon of aggregate planning, rather than individual items, and by balancing demand and available resources.
Need for Production Planning
Planning assists with scaling down procurement, staffing, machine utilization, material inventories and delivery promise
Q.6. Explain the importance of facility location decisions and describe the factor rating method used for evaluating location alternatives. (4+6 = 10 Marks)
Ans 6.
Location decisions involve the choice of where a factory, warehouse, office or service centre can best be located. They commit, and are usually expensive to undo. An appropriate site will ensure reliable service, customer convenience and competitive cost; an inappropriate site will raise issues that can not easily be remedied through efficiency gains that can be achieved through day to day operations.
Importance of Location


