Scroll down for Match your  questions with Sample

Note- Students need to make Changes before uploading for Avoid similarity issue in turnitin.

Another Option


0-20% Similarity in turnitin

Price is 700 per assignment

Unique assignment buy via WhatsApp   8755555879

Quick Checkout
Categories: , , , Tag:






Assignment Set – 1


  1. Identify the strategies to cope with the problems of gap1 in service GAP framework.

Ans 1.

Strategies to Cope with Gap 1 in the Service GAP Framework

Gap 1 in the Service GAP Framework, also known as the “Knowledge Gap,” occurs when there is a difference between what customers expect and what management perceives those expectations to be. This gap can lead to dissatisfaction and a decline in customer loyalty if not addressed properly. To effectively manage and narrow this gap, several strategic approaches can be employed.

  1. Enhance



Its Half solved only

Buy Complete from our online store


MUJ Fully solved assignment available for session FEB 2024.


Lowest price guarantee with quality.

Charges INR 198 only per assignment. For more information you can get via mail or Whats app also

Mail id is


Our website

After mail, we will reply you instant or maximum

1 hour.

Otherwise you can also contact on our

whatsapp no 8791490301.


  1. Explain how a service firm can position its service among the target customers. 10

Ans 2.

Positioning Services in the Target Market

Positioning a service involves differentiating it in the minds of the target customers to make it more appealing than competitors’ offerings. Effective positioning is crucial for service firms as it helps establish a unique identity and value proposition that resonates with customers. This process not only influences customer perceptions but also drives their decisions to choose one service over another.

  1. Understanding the Target Market

The first step in positioning a service is to have a deep understanding of the target market. This includes knowing the



  1. Explain the five factors for the growth of service sector in India.

Ans 3.

Factors Contributing to the Growth of the Service Sector in India

The service sector in India has experienced significant growth and has become a major part of the country’s economy. This sector includes a wide range of activities such as IT services, retail, banking, insurance, and tourism. Several factors have contributed to this growth, making it a key driver of economic development and modernization in India.

  1. Economic Liberalization and Policy Reforms

The liberalization of the Indian economy in the early 1990s was a pivotal moment for the service sector. Government policies aimed at deregulation, reduction of trade barriers, and increased foreign



Assignment Set – 2



  1. What are the components of service communication mix?

Ans 4.

Components of the Service Communication Mix

Effective communication is essential in the service industry, as it helps to manage customer expectations, deliver service value, and build customer relationships. The service communication mix consists of various tools and channels that service providers use to communicate with their customers. Understanding and effectively utilizing these components can significantly enhance


  1. Discuss the marketing strategies in the banking sector.

Ans 5.

Marketing Strategies in the Banking Sector

The banking sector, a pivotal component of the financial services industry, employs a variety of marketing strategies to attract and retain customers, enhance customer satisfaction, and navigate the competitive landscape. Effective marketing in banking not only promotes products and services but also builds trust and fosters long-term relationships with customers.

Customer Segmentation

Banks often use customer segmentation to tailor their marketing strategies effectively. By dividing customers into groups based on criteria such as age, income, occupation, and banking needs, banks can create targeted marketing campaigns. This approach allows banks to offer personalized products and services, such as student loans for young adults, retirement plans for older


  1. Explain the CRM process in B2B market.

Ans 6.

The CRM Process in B2B Markets

Customer Relationship Management (CRM) in a Business-to-Business (B2B) context involves managing interactions with business clients to improve long-term engagement and profitability. Unlike B2C markets, B2B relationships typically involve complex decision-making processes, longer sales cycles, and a greater emphasis on personalized customer relationships.